Your privacy matters to us. This policy explains exactly what personal data fb005 collects, why we collect it, how we use it, and the rights you hold as a data subject under Philippine law.
YOUR DATA, YOUR RIGHTS: This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. By using the fb005 platform, you acknowledge that you have read and understood this Privacy Policy.
fb005 ("fb005," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who interact with our platform at fb005.app. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with your use of the fb005 online gaming platform, including our website, mobile platform, customer support channels, and any related services.
This Privacy Policy applies to all registered players, prospective players, and visitors to the fb005 platform, regardless of whether they are located in Metro Manila, Cebu, Davao, Quezon City, Makati, or any other part of the Philippines. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.
We encourage you to read this policy carefully. If you have any questions about how fb005 handles your personal data, please refer to Section 14 for our contact details and Data Protection Officer (DPO) information.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, fb005 acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes in connection with the operation of the fb005 platform.
As a Personal Information Controller, fb005 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data privacy law and the principles of transparency, legitimate purpose, and proportionality.
Regulatory Oversight: fb005 operates under the regulatory authority of the Philippine Amusement and Gaming Corporation (PAGCOR) and is subject to the data privacy oversight of the National Privacy Commission (NPC). Our data processing activities are registered with the NPC as required by law.
fb005 collects personal data through various means, including directly from you during registration and account use, automatically through your interaction with our platform, and from third-party service providers. The categories of personal data we collect include:
3.1 Identity & Contact Data
3.2 Identity Verification (KYC) Data
3.3 Financial Data
3.4 Technical & Usage Data
3.5 Communications Data
Sensitive Personal Information: Certain data we collect — such as government ID numbers and financial account details — may qualify as sensitive personal information under the DPA. fb005 applies heightened security measures to the processing of such data and collects it only to the extent strictly necessary for regulatory compliance and service delivery.
fb005 processes your personal data only for specific, legitimate purposes. The table below outlines the primary purposes for which we process your data and the corresponding categories of data involved:
| Purpose | Data Categories Used |
|---|---|
| Account Registration & Management — Creating and maintaining your fb005 player account. | Identity & Contact Data, KYC Data |
| Age & Identity Verification (KYC) — Verifying that you are 21 years of age or older and confirming your identity as required by PAGCOR and AMLA regulations. | Identity & Contact Data, KYC Data |
| Payment Processing — Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank. | Financial Data, Identity Data |
| Regulatory Compliance — Meeting obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act, and the Data Privacy Act of 2012. | All categories as required |
| Fraud Prevention & Security — Detecting, investigating, and preventing fraudulent activity, money laundering, and unauthorized account access. | Technical Data, Financial Data, KYC Data |
| Customer Support — Responding to your inquiries, complaints, and support requests. | Identity Data, Communications Data |
| Responsible Gaming — Monitoring gaming behavior to identify potential problem gambling and applying responsible gaming tools where appropriate. | Technical Data, Usage Data, Financial Data |
| Marketing & Promotions — Sending you relevant offers, bonuses, and platform updates, subject to your communication preferences. | Identity Data, Communications Data |
| Platform Improvement — Analyzing usage patterns to improve the fb005 platform, game offerings, and user experience. | Technical Data, Usage Data (anonymized where possible) |
Under the Data Privacy Act of 2012, fb005 processes your personal data on the following legal bases:
fb005 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data sharing agreements:
6.1 Service Providers (Personal Information Processors)
fb005 engages third-party service providers who process personal data on our behalf as Personal Information Processors under the DPA. These include:
All third-party processors engaged by fb005 are contractually bound to process personal data only in accordance with fb005's instructions and applicable Philippine data privacy law.
6.2 Regulatory & Law Enforcement Authorities
fb005 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory direction. Such disclosures will be made only to the extent required and in accordance with applicable legal procedures.
6.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of fb005's business, your personal data may be transferred to the acquiring entity as part of that transaction, subject to the same privacy protections described in this policy.
No Cross-Border Marketing Transfers: fb005 does not share your personal data with overseas third parties for marketing or advertising purposes. Any cross-border data transfers are limited to operational necessity and are subject to the safeguards described in Section 12.
fb005 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, fb005 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
fb005 implements a comprehensive set of technical, organizational, and physical security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
Your Role in Security: While fb005 takes extensive measures to protect your data, you also play an important role. Please use a strong, unique password for your fb005 account, enable two-factor authentication where available, and never share your login credentials with anyone. If you suspect unauthorized access to your account, contact fb005 support immediately via live chat.
fb005 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyze platform usage. The types of cookies we use include:
9.1 Strictly Necessary Cookies
These cookies are essential for the operation of the fb005 platform. They enable core functions such as user authentication, session management, and security features. These cookies cannot be disabled without significantly impairing your ability to use the platform.
9.2 Functional Cookies
These cookies allow fb005 to remember your preferences and settings, such as your preferred language, display settings, and responsible gaming tool configurations, to provide a more personalized experience.
9.3 Analytics Cookies
These cookies collect anonymized or pseudonymized information about how players use the fb005 platform — such as which pages are visited most frequently and how players navigate between sections — to help us improve the platform's performance and user experience.
9.4 Managing Cookies
You can manage your cookie preferences through your browser settings. Most modern browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the fb005 platform. For detailed instructions on managing cookies in your specific browser, please refer to your browser's help documentation.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fb005. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.
You have the right to be informed of how your personal data is being collected and processed, including the purposes, scope, and methods of processing.
You have the right to request a copy of the personal data fb005 holds about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate, incomplete, or outdated personal data fb005 holds about you.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible.
How to Exercise Your Rights: Submit your data subject rights request to our Data Protection Officer at [email protected] (plain text — not a clickable link). fb005 will respond to all verified requests within fifteen (15) business days. We may require proof of identity before processing your request to protect against unauthorized access to your data.
The fb005 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law and PAGCOR regulations governing casino-style online gaming. fb005 does not knowingly collect, process, or retain personal data from individuals under the age of 21.
If fb005 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and refund any real-money balance to the payment source, subject to verification. If you believe that a minor has registered on the fb005 platform, please notify us immediately via live chat or by emailing our Data Protection Officer.
fb005 employs age verification procedures as part of our KYC process to prevent underage access to the platform. These procedures include document-based age verification and, where necessary, enhanced due diligence checks.
In the course of operating the fb005 platform, certain personal data may be transferred to, stored in, or processed in countries outside the Philippines — for example, where our cloud infrastructure providers or KYC verification partners operate data centers in other jurisdictions.
Where such cross-border transfers occur, fb005 ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and NPC regulations. These safeguards may include:
fb005 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate contractual or technical safeguards.
fb005 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, fb005 will notify registered players via email or an in-platform notification at least seven (7) days prior to the changes taking effect, where practicable.
The "Last Updated" date at the top of this page indicates when this Privacy Policy was most recently revised. The current version of this Privacy Policy will always be available at fb005.app/privacy-policy. Your continued use of the fb005 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.
If you do not agree with any changes to this Privacy Policy, you should cease using the fb005 platform and may request account closure in accordance with the Terms & Conditions.
fb005 has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO through the following channels:
fb005 will acknowledge all privacy-related inquiries within two (2) business days and will endeavor to resolve all requests within fifteen (15) business days. For complex requests, we will keep you informed of progress and any expected delays.
If you are not satisfied with fb005's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through its official government channels.
Six ways fb005 keeps your personal data safe and your rights protected.
All sensitive data stored on fb005 servers is encrypted at rest using AES-256 — the same standard used by financial institutions and government agencies worldwide.
fb005 processes all personal data in full compliance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 — and NPC implementing regulations.
fb005 has a registered Data Protection Officer who oversees all data privacy matters and serves as your direct point of contact for any privacy-related concerns.
fb005 never sells, rents, or trades your personal data to third parties for marketing purposes. Your information is used solely to operate and improve our services.
Access, correct, delete, or port your data — fb005 responds to all verified data subject rights requests within 15 business days, as required by Philippine law.
In the unlikely event of a data breach affecting your rights, fb005 will notify both the NPC and affected players within the timeframes mandated by the DPA.
Your data is protected. Your rights are respected. fb005 is a PAGCOR-regulated platform built for Filipino players who expect both world-class gaming and genuine privacy protection. Must be 21 years or older to register.
⚠ 21+ Only • Play Responsibly • PAGCOR Regulated • DPA 2012 Compliant