fb005 Terms & Conditions

fb005 is an online gaming and casino platform operated in accordance with the regulations of the Philippine Amusement and Gaming Corporation (PAGCOR). The platform is accessible at fb005.app and offers a range of gaming products including, but not limited to, live dealer casino games, slot machines, fishing arcade games, bingo, and sports betting services.

These Terms govern all aspects of your relationship with fb005, including your use of the website, mobile platform, account management, financial transactions, participation in games, and eligibility for promotions. These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.

fb005 reserves the right to update, modify, or replace any part of these Terms at any time. Continued use of the platform following the posting of any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.

To register and use the fb005 platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. Under Philippine law and PAGCOR regulations, participation in casino-style gambling is restricted to individuals aged 21 and above. fb005 strictly enforces this requirement.
• You must be a natural person. Corporate entities, trusts, and other legal entities are not permitted to hold player accounts.
• You must not be a resident of, or accessing the platform from, any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, officer, or agent of fb005, nor an immediate family member of any such person.
• You must not have been previously excluded, suspended, or banned from the fb005 platform or any other PAGCOR-regulated gaming platform.
• You must have the legal capacity to enter into a binding contract under Philippine law.

3.1 Single Account Policy

Each player is permitted to hold only one (1) registered account on the fb005 platform. The creation of multiple accounts by a single individual is strictly prohibited and constitutes grounds for immediate account suspension, forfeiture of all balances, and permanent ban from the platform. If you suspect that a duplicate account has been created in your name, you must notify fb005 support immediately.

3.2 Accuracy of Information

You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete. fb005 is not liable for any loss or damage arising from your failure to maintain accurate account information. Providing false or misleading information is a material breach of these Terms.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your fb005 login credentials, including your username and password. You agree to:

• Use a strong, unique password for your fb005 account;
• Enable two-factor authentication (2FA) where available;
• Not share your login credentials with any third party;
• Notify fb005 immediately upon becoming aware of any unauthorized access to or use of your account.

fb005 shall not be liable for any loss or damage arising from unauthorized use of your account where such use results from your failure to maintain the security of your credentials.

3.4 Account Verification (KYC)

fb005 is required by PAGCOR regulations and applicable anti-money laundering (AML) laws to verify the identity of all players. You agree to cooperate fully with fb005's KYC process, which may include submission of government-issued identification, proof of address, and source of funds documentation. fb005 reserves the right to suspend withdrawals or restrict account functionality pending completion of KYC verification.

4.1 Accepted Payment Methods

fb005 accepts deposits and processes withdrawals through the following payment channels available to Philippine-based players: GCash, PayMaya, BPI, BDO, and Metrobank online banking. fb005 reserves the right to add, modify, or remove accepted payment methods at any time without prior notice.

4.2 Deposits

• The minimum deposit amount is ₱100. Maximum deposit limits may apply depending on your account verification status and chosen payment method.
• Deposits are credited to your fb005 account balance in real time upon successful confirmation from the payment provider.
• fb005 does not charge fees on deposits; however, your payment provider may impose their own transaction fees, for which fb005 bears no responsibility.
• All deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited.

4.3 Withdrawals

• Withdrawal requests are processed subject to completion of KYC verification and satisfaction of any applicable bonus wagering requirements.
• GCash withdrawals are typically processed within 15 minutes of approval. Bank transfer withdrawals (BPI, BDO, Metrobank) may take up to one (1) banking day.
• The minimum withdrawal amount is ₱200. Maximum withdrawal limits may apply per transaction and per day.
• Withdrawals will only be processed to a payment account registered in the same name as the fb005 account. fb005 reserves the right to request additional verification before processing any withdrawal.
• fb005 reserves the right to delay or withhold withdrawal processing pending investigation of suspected fraudulent activity, AML concerns, or unresolved bonus wagering requirements.

fb005 offers various bonuses and promotional offers to eligible players, including but not limited to welcome bonuses, reload bonuses, cashback offers, and VIP loyalty rewards. All bonuses are subject to the following general terms, as well as any specific terms attached to each individual promotion:

5.1 General Bonus Terms

• Bonuses are available to players who have completed account registration and, where required, KYC verification.
• Each bonus offer may only be claimed once per player, per household, per device, and per IP address, unless otherwise stated.
• fb005 reserves the right to withdraw, modify, or cancel any bonus offer at any time without prior notice.
• Bonuses cannot be transferred, exchanged for cash, or combined with other offers unless explicitly stated.

5.2 Wagering Requirements

All bonuses are subject to wagering requirements before any associated winnings may be withdrawn. The specific wagering multiplier applicable to each bonus will be stated in the individual promotion's terms. fb005 reserves the right to determine which games contribute to wagering requirements and at what percentage. Live dealer games, fishing arcade games, and bingo may contribute at different rates than slot games.

5.3 Bonus Abuse

Any attempt to abuse, exploit, or manipulate bonus offers — including but not limited to the use of multiple accounts, coordinated betting strategies designed to circumvent wagering requirements, or collusion with other players — will result in immediate forfeiture of all bonus funds and associated winnings, account suspension, and potential permanent ban from the fb005 platform.

All games available on the fb005 platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules in addition to these Terms.

6.1 Random Number Generation & Fairness

All RNG-based games on fb005 — including slots, bingo, and fishing arcade games — use certified random number generation technology that has been independently audited for fairness. The outcome of each game round is entirely random and cannot be predicted, manipulated, or influenced by any player or by fb005.

6.2 Live Dealer Games

Live dealer games are streamed in real time from certified studio environments. The results of live dealer games are determined by physical game elements (cards, roulette wheels, dice) operated by professional dealers. fb005 is not responsible for interruptions to live game streams caused by network connectivity issues on the player's end.

6.3 Disconnection Policy

In the event of a disconnection during an active game round, fb005's system will complete the round according to the game's pre-programmed rules. Any winnings generated during a disconnected round will be credited to your account balance upon reconnection. fb005 is not liable for losses incurred as a result of disconnection caused by the player's internet service provider or device.

6.4 Malfunction Policy

In the event of a game malfunction, software error, or technical fault that affects the integrity of a game round, fb005 reserves the right to void the affected round and refund the wager amount to the player's account. Malfunction voids all pays and plays. fb005's decision in such matters is final.

The following conduct is strictly prohibited on the fb005 platform. Violation of any of the following may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement authorities:

• Registering more than one account on the fb005 platform;
• Providing false, inaccurate, or misleading information during registration or KYC verification;
• Using the platform if you are under 21 years of age;
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the platform or gain an unfair advantage in any game;
• Engaging in any form of collusion, match-fixing, or coordinated play designed to defraud fb005 or other players;
• Attempting to exploit software bugs, glitches, or vulnerabilities in the fb005 platform;
• Using the platform for any money laundering, terrorist financing, or other illegal financial activity;
• Engaging in chargebacks or payment reversals in bad faith after using deposited funds for gaming;
• Harassing, threatening, or abusing fb005 staff or other players through any communication channel;
• Accessing the platform from a jurisdiction where online gambling is prohibited by law.

fb005 is committed to promoting responsible gaming and maintaining a safe environment for all players. We recognize that for a small number of individuals, gambling can become problematic, and we take our duty of care seriously.

8.1 Responsible Gaming Tools

fb005 provides the following responsible gaming tools, accessible directly from your account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your fb005 account.
• Session Time Reminders: Receive notifications after a set period of continuous play.
• Cooling-Off Periods: Temporarily suspend your account for a defined period (24 hours, 7 days, or 30 days).
• Self-Exclusion: Permanently or indefinitely exclude yourself from the fb005 platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Reality Checks: On-screen notifications displaying your session duration and net gaming activity.

8.2 Age Restriction

fb005 strictly enforces the 21+ age requirement in accordance with Philippine law. Any account found to belong to a person under 21 years of age will be immediately closed and all funds returned, subject to verification. fb005 cooperates fully with PAGCOR in enforcing age restrictions across the platform.

fb005 collects, processes, and stores personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. By registering on the fb005 platform, you consent to the collection and processing of your personal data as described in our Privacy Policy.

fb005 will not sell, rent, or otherwise disclose your personal data to third parties except as required by law, as necessary to provide our services (e.g., payment processors, KYC verification providers), or as described in our Privacy Policy. All data is stored using industry-standard encryption and security protocols.

All content on the fb005 platform — including but not limited to the fb005 brand name, logo, website design, graphics, text, game interfaces, software, and promotional materials — is the exclusive intellectual property of fb005 or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the fb005 platform solely for your personal, non-commercial recreational gaming purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the fb005 platform without the prior written consent of fb005.

To the fullest extent permitted by applicable Philippine law, fb005 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the fb005 platform, including but not limited to:

• Loss of winnings or profits due to technical malfunction, disconnection, or system error;
• Unauthorized access to your account resulting from your failure to maintain credential security;
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers;
• Interruption or unavailability of the platform due to scheduled or unscheduled maintenance;
• Any decision made by fb005 in good faith in accordance with these Terms.

fb005's total aggregate liability to any player in connection with any single claim or series of related claims shall not exceed the total amount deposited by that player in the thirty (30) days preceding the event giving rise to the claim.

fb005 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the event of:

• Breach of any provision of these Terms;
• Suspected fraudulent, illegal, or abusive activity;
• Failure to complete KYC verification within a reasonable timeframe;
• Receipt of a self-exclusion request from the player;
• A regulatory requirement or direction from PAGCOR or any competent authority;
• Extended account inactivity (accounts with no login activity for 12 consecutive months may be classified as dormant).

Upon account closure, any remaining real-money balance (excluding bonus funds) will be returned to the player via their registered payment method, subject to completion of any outstanding KYC requirements and verification that no fraudulent activity is associated with the account.

You may request voluntary account closure at any time by contacting fb005 customer support via live chat. Voluntary closure requests will be processed within 48 hours.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. The fb005 platform operates under the regulatory authority of the Philippine Amusement and Gaming Corporation (PAGCOR).

In the event of any dispute arising out of or in connection with these Terms or your use of the fb005 platform, you agree to first attempt to resolve the matter informally by contacting fb005 customer support. If the dispute cannot be resolved informally within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.

For disputes relating to regulatory compliance or licensing matters, players may also escalate concerns directly to PAGCOR through its official channels.

fb005 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, fb005 will notify registered players via email or an in-platform notification at least seven (7) days prior to the changes taking effect, where practicable.

Your continued use of the fb005 platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and may request account closure in accordance with Section 12 of these Terms.

The most current version of these Terms will always be available at fb005.app/terms-conditions. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the fb005 support team through any of the following channels:

• Live Chat: Available 24/7 directly on the fb005 platform. Our Philippine-based support team typically responds within minutes.
• Email: [email protected] (plain text — not a clickable link). Response time within 1 hour during business hours.

For responsible gaming concerns, please visit our dedicated Responsible Gaming page or call the NCMH Crisis Hotline at 1553.

For regulatory matters, fb005 operates under PAGCOR oversight. Players may contact PAGCOR directly through official Philippine government channels.